The government of India is intending to present stricter standards for e-commerce stages like Flipkart, Amazon. The government may not allow online business platforms to hold flash deals of services and products. The Department of Consumer Affairs has looked for remarks/ideas on the proposed revisions to Consumer Protection by July 6. Walmart-claimed Flipkart, Amazon hold innumerable deals intensive out the year which is by all accounts hampering the private small companies, under the new law such deals would be denied.
The public authority has said in its provision that it has gotten incalculable grievances from buyers, dealers and associations against far and wide cheating and unfair trade works on being seen in the web based business environment. Because of which, the Ministry of Consumer Affairs in its proposition has said that no e-commerce stage ought to be permitted to hold flash deals in India. Amazon, Flipkart hold streak sales particularly around celebrations like Diwali, Republic Day in India. While these sales should be exceptionally advantageous for the online business firms and the clients, the public authority may not let the deals any longer.
"Certain online business elements are taking part in restricting customer decision by enjoying 'one after the other' or 'flash' deals wherein one dealer selling on stage doesn't convey any stock or request satisfaction capacity yet simply puts a 'flash or consecutive' order with another merchant constrained by the stage. This forestalls a level battleground and at last cutoff client choice and builds costs," the ministry said in an articulation.
The ministry has additionally asserted that the web based business stages control search output to promote certain merchants and offer special treatment to certain venders. Be that as it may, the public authority isn't goliaths in the ordinary lash deals by outsider venders on the online business stage. The public authority intends to acquire straightforwardness the internet business stages curb what they call "unfair practices".
Very much like the public authority had requested Facebook, WhatsApp and Twitter to designate nodal and compliance officials, it is additionally suggesting that web based business firms hire a main compliance official and a nodal official just as resident complaint officers in India.
"To guarantee compliance of the Consumer Protection Act, 2019 and Rules, the arrangement of Chief Compliance Officer, a nodal contact individual for 24x7 coordination with law authorization offices, officials to guarantee compliance to their orders and Resident Grievance Officer for rectifying of the complaints of the consumers on the internet business stage, has been proposed. This would guarantee viable compliance with the arrangements of the Act and Rules and furthermore fortify the complaint redressal component on internet business bodies," the service said.
The ministry would likewise disallow online business stages from posting related parties as venders for selling to clients straightforwardly. Alongside that, online business stages will likewise be needed to give the best before or use before date to allow shoppers to settle on an educated buy choice. Along these lines, they would know about the expiry date of the item they are buying. Flipkart and Amazon are yet to give an assertion on the equivalent.